Incident response and asset location intelligence
Respond faster and coordinate better with real-time visibility during operational incidents.
RAPPORT combines live GPS positioning, asset tracking and incident management tools to help operators locate trains, coordinate responses and reduce disruption across the network.
What RAPPORT Helps You Do
- Pinpoint incidents with up to 3-metre accuracy
- Improve coordination between control and responders
- Detect emergency brake applications
- Reduce service disruption and recovery times
- Track resources and replay incidents in real time
- Improve operational communication across teams
Connected Rail Intelligence
Built for rail operations and incident management
RAPPORT provides a centralised operational view of incidents, assets and response activity across the network.
- Real-time train and asset positioning
- Delay and overspeed detection
- Incident alerting and live tracking
- Emergency brake location identification
- Access point mapping for responders
- Incident replay and operational review
- Mobile image and field data capture
- Digitised incident reporting tools
- Offline mapping and cached incident access
Operational Support
Supporting faster decisions on the network
RAPPORT supports operational and performance teams with:
- Incident management and service recovery
- Cross-team operational coordination
- Delay attribution and operational analysis
- Root cause delay analysis
Differentiators
Why operators choose RAPPORT:
- Real-time visibility across the rail network
- Up to 3-metre location accuracy
- Faster, more coordinated incident response
- Structured communication from driver to control
- Built specifically for rail operations environments
- Reduced passenger disruption with faster service recovery