## **Incident response and asset location intelligence**

Respond faster and coordinate better with real-time visibility during operational incidents.

RAPPORT combines live GPS positioning, asset tracking and incident management tools to help operators locate trains, coordinate responses and reduce disruption across the network.

### **What RAPPORT Helps You Do**

- Pinpoint incidents with up to 3-metre accuracy
- Improve coordination between control and responders
- Detect emergency brake applications
- Reduce service disruption and recovery times
- Track resources and replay incidents in real time
- Improve operational communication across teams

### **Connected Rail Intelligence**

**Built for rail operations and incident management**

RAPPORT provides a centralised operational view of incidents, assets and response activity across the network.

- Real-time train and asset positioning
- Delay and overspeed detection
- Incident alerting and live tracking
- Emergency brake location identification
- Access point mapping for responders
- Incident replay and operational review
- Mobile image and field data capture
- Digitised incident reporting tools
- Offline mapping and cached incident access

### **Operational Support**

**Supporting faster decisions on the network**

RAPPORT supports operational and performance teams with:

- Incident management and service recovery
- Cross-team operational coordination
- Delay attribution and operational analysis
- Root cause delay analysis

### **Differentiators**

Why operators choose RAPPORT:

- Real-time visibility across the rail network
- Up to 3-metre location accuracy
- Faster, more coordinated incident response
- Structured communication from driver to control
- Built specifically for rail operations environments
- Reduced passenger disruption with faster service recovery

## Learn more about RAPPORT